Policy’s

 

 

Shipping & Returns

 

Thank you for choosing Dg Beauty And Hair. We are committed to delivering an excellent customer experience. Your order will process between 1 to 2 business days. Shipping is handled Monday through Friday, excluding weekends & holidays. Tacking information is sent via email to the email address provided at checkout once your package has shipped. If you have questions, please email us at csimmons@dgbeautyandhair.com or call us at 202-507-2619. We only accept returns on products in the same condition as you received it. Store credit is issued for returns. There are no restock fees as long as the item being returned is shipped back to our facility in the same condition that the customer received it. The shopper can return the item to 10356 Kentsdale dr Waldorf, Md 20603. Return shipping fees will be refunded and issued as a store credit once item is shipped back.

 

What shipping methods are available?

 

We ship via USPS with standard shipping time of 7 to 10 business days after your order has processed. If you have not received your order, please email us at csimmons@dgbeautyandhair.com or call us at 202-507-2619. At this time, shipping insurance isn’t offered but we are working on having this service featured soon.

 

Do you offer local delivery?

 

Yes we do offer delivery in the local area. Please select the delivery option at check out or give us a call at 202-507-2619 to schedule a delivery date and time. We deliver in the southern Maryland area within 15 miles. If you live outside of this radius, please give us a call to see if we can accommodate your delivery request. Delivery fee is free if the order amount is $25.00 or more.

 

 

 

How much hair do I need?

 

Generally If you order hair between 12-16” to be considered a full sew-in, ordering two to three bundles will be enough. Lengths between 18”-30” we recommend three to four bundles of hair for a full sew-in. The longer the hair the shorter the weft.

 

How long does the hair last?

 

Upwards of a year depending on how you care for your hair. You should treat your Dg Beauty Hair as if it was growing out of your own scalp.

 

 

I make a mistake on my order what do I do?

 

Please email us at csimmons@dgbeautyandhair.com or call us at 202-507-2617 Monday through Friday between 11am-4pm.